Customer Service Representative – Medical Data Entry

At EMS, we “Contact Center” differently. We support our customers and clients every step of the way and provide an excellent customer service experience.

The position:

We are looking for Customer Service agents to join a fast-paced and energetic customer service team that will help complete verification and data entry tasks. Must be able to maintain a strong relationship and communication between EMS and our client’s account procedures and managing priorities.

Positions start at $18/hr.

Monday - Friday daytime schedules available.

You Will Need:

• Above average customer service skills
• Strong written and verbal communication skills when interacting with customers and co-workers
• Friendly and energetic attitude
• Computer knowledge and internet skills
• Ability to navigate between multiple computer screens/tabs
• Quick learner who enjoys using trouble-shooting and problem solving skills
• Ability to work both as an individual and as a team member

Nice to Have:

• High school Diploma or equivalent
• Must be familiar with phone Apps, Internet, Email, and Microsoft Office
• Previous call center experience preferred

EMS Offers:

• Paid on-the-job training
• Medical, dental, vision, and life insurance benefits
  
• Causal dress attire
• Individual work spaces
• Complimentary breakfast on Fridays
• Free parking
• North-West Omaha location